What is your refund policy?

1Answer

In an event where there are defects in the product (attributable to, and accepted by Wonderchef after due verification and at its sole discretion), a user may initiate a request for returning the product on the platform. The user shall raise the return request within 7 (seven) days from the date on which he/she received the delivery of the product.

  1. The user will be required to produce a copy of the original invoice at the time of placing a request for return or exchange of the product. 
  2. The user shall ensure that the Product(s) being returned comply with the conditions set out under our Return and Refund Policy and are, among other conditions, unused, intact, all packaging material undamaged and unused. 

 

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